Two Wing Aviation, LLC — Rental, Liability and Service Agreement
1. Purpose and Scope
This Rental, Liability, and Service Policy governs the rental, use, and return of equipment provided by Two Wing Aviation, LLC (“the Company”). "Company" means Two Wing Aviation, LLC, together with its owners, members, managers, officers, employees, agents, independent contractors, and FAA-certificated mechanics performing services on its behalf. By renting or using any equipment from the Company, the renter (“the Customer”) acknowledges and agrees to the terms of this policy. Two Wing Aviation, LLC reserves the right, in its sole discretion and for any lawful reason, to refuse service, decline any rental request, cancel a pending rental transaction prior to shipment, or terminate future rental privileges to any individual or entity. The Company shall have no obligation to disclose the reason for such refusal or cancellation. In the event a rental request is declined or canceled prior to shipment, any amounts paid by the Customer, excluding non-refundable payment processing fees if applicable, will be refunded.
2. Rental Period
• The standard rental period is seven (7) calendar days.
• The rental period begins when the shipping carrier’s tracking information indicates that the equipment has been “Delivered” to the Customer’s specified address or UPS Access Point if redirected.
• The rental period ends when the shipping carrier’s tracking information for the return shipment indicates that the carrier has taken possession of the equipment for return to the Company.
• Late Fee: A fee of $60 per day will be charged for each calendar day beyond the standard seven-day rental period until the return shipment is in the carrier’s possession, as confirmed by tracking information.
• The Company reserves the right to charge these late fees automatically to the payment method provided by the Customer.
• No refund or credit is given if the equipment is returned earlier than the standard rental period.
3. Customer Responsibility
The Customer is solely responsible for:
• The proper use, handling, and operation of all rented equipment.
• Ensuring that the equipment is used in accordance with all applicable laws, regulations, and manufacturer instructions, including but not limited to FAA requirements and standard aviation maintenance practices.
• The qualification, licensing, and competency of any person operating or using the equipment.
• The safety, legality, and airworthiness of any aircraft or component affected by the use of the equipment.
• Returning all equipment, components, and accessories in the same condition as received, reasonable wear and tear excepted, and in full compliance with the included return instructions and checklist.
• Financial Responsibility: The Customer bears full financial responsibility for the rented equipment during the rental period, including but not limited to situations involving theft, loss, misuse, negligence, or damage of any kind. The Customer agrees to reimburse the Company for the full repair or replacement cost and lost revenue, as determined by the Company.
4. Post-Return Assessment and Charges
• Upon receipt of the returned equipment, the Company will inspect all components for condition and completeness.
• The Company reserves the right to assess additional fees for late returns, missing parts, repairs, cleaning, or damage.
• The Customer authorizes the Company to charge the payment method on file for any additional fees or damages incurred, for up to seven (7) business days following the Company’s receipt of the returned equipment.
• An itemized statement of any such charges will be provided to the Customer upon request.
5. Assumption of Risk
The Customer acknowledges that:
• The use of equipment related to aircraft maintenance, repair, or balancing involves inherent risks, including property damage, equipment damage, personal injury, or death.
• The Customer voluntarily assumes all risks associated with the use, misuse, or malfunction of the equipment, whether foreseen or unforeseen.
6. No Guarantee of Results
Two Wing Aviation, LLC makes no guarantee, warranty, or representation—express or implied—regarding the results, performance, accuracy, or effectiveness of any readings, measurements, or balancing outcomes obtained through the use of the rented equipment. The Customer accepts full responsibility for verifying the suitability and accuracy of any data or results before applying them to aircraft maintenance or operation.
7. Limitation of Liability
To the fullest extent permitted by law:
• The Company, Two Wing Aviation, LLC, nor any of its owners, members, managers, employees, agents, contractors, or FAA-certificated mechanics performing services on its behalf shall be liable for
• This includes, but is not limited to, direct, indirect, incidental, consequential, special, or punitive damages, whether based on contract, tort, negligence, or otherwise.
• The Customer agrees that the Company’s total liability shall not exceed the total rental fee paid for the specific rental period in question.
8. Indemnification
The Customer agrees to indemnify, defend, and hold harmless Two Wing Aviation, LLC, owners, members, managers, employees, agents, contractors, and FAA-certificated mechanics performing services on its behalf from and against any and all claims, damages, liabilities, losses, or expenses (including attorney fees) arising out of or in connection with:
• The use, misuse, or possession of the rented equipment.
• Any act or omission by the Customer or any third party using the equipment.
• Any violation of applicable laws, regulations, or this policy.
9. Equipment Condition and Inspection
• The Customer acknowledges receiving the equipment in good working condition.
• The Customer is responsible for inspecting the equipment prior to use and notifying the Company immediately of any issues or defects.
• Continued use of equipment after a defect is discovered constitutes acceptance of all associated risks by the Customer.
• The Customer agrees to return the equipment in the same condition as received, with all components, cables, sensors, and accessories included.
10. No Warranties
All equipment is provided by Two Wing Aviation, LLC on an “as-is” basis, without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, or performance outcomes.
11. Governing Law
This policy and any related agreements shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law principles.
12. Acceptance and Electronic Signature
By checking the box at checkout or otherwise indicating acceptance electronically, the Customer acknowledges and agrees that:
• They have read, understood, and accepted all terms and conditions of this Rental and Liability Policy in full.
• Checking the acceptance box constitutes a legally binding electronic signature with the same force and effect as a handwritten signature.
• The Customer’s acceptance signifies full and unconditional agreement to comply with all terms contained herein.
Two Wing Aviation, LLC – Rental and Service Agreement
The following provisions apply in addition to sections 1-12 of this document whenever Two Wing Aviation, LLC, together with its owners, members, managers, officers, employees, agents, contractors, and FAA-certificated mechanics performing services on its behalf (collectively, the "Company") performs maintenance, inspections, propeller balancing, or other aviation services on behalf of a customer ("Customer").
13. Scope of Services
The Company shall perform only those maintenance, inspection, balancing, or other services specifically authorized by the Customer. No inspection, repair, adjustment, or evaluation outside the agreed scope of work is included unless separately authorized by the Customer.
If additional discrepancies are discovered during the course of the work, the Company may suspend work until additional authorization is received. The Company is under no obligation to perform work beyond the originally authorized scope.
14. Customer Responsibilities
The Customer represents that they are authorized to request maintenance on the aircraft and shall provide accurate information regarding the aircraft's configuration, maintenance history, and known discrepancies.
The owner or operator of the aircraft remains responsible under applicable FAA regulations for maintaining the aircraft in an airworthy condition, except to the extent specifically assumed by the Company through maintenance performed and approved for return to service.
15. Dynamic Propeller Balancing
The Customer understands that dynamic propeller balancing is intended solely to reduce measured vibration levels.
Dynamic propeller balancing:
• is not an annual or condition inspection;
• is not a determination of airworthiness;
• is not intended to diagnose all engine, propeller, ignition, or drivetrain defects;
• does not guarantee elimination of vibration;
• does not predict future mechanical failures; and
• does not replace inspections or maintenance required by the FAA or the aircraft, engine, or propeller manufacturer.
• The Customer remains solely responsible for determining the continued airworthiness and safe operation of the aircraft.
16. Existing Conditions
The Company is not responsible for pre-existing defects, hidden damage, corrosion, fatigue, improper previous maintenance, undocumented alterations, or failures unrelated to the specific services performed.
17. Post-Maintenance Operation
Following completion of the authorized work, the Customer is responsible for determining that the aircraft is safe for operation and for conducting any post-maintenance flight unless otherwise agreed in writing.
If abnormal vibration, engine roughness, unusual indications, or other maintenance concerns arise following the performed work, the Customer agrees to discontinue operation as appropriate and promptly notify the Company.
18. Limitation of Liability for Services
To the fullest extent permitted by law, the Company's liability arising from maintenance or other services shall be limited to the amount paid by the Customer for the specific services giving rise to the claim.
The Company shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of use of the aircraft, loss of revenue, travel expenses, or other economic losses.
19. Documentation
The Customer authorizes the Company to make any maintenance record entries required by applicable FAA regulations for the work performed.
The Customer also authorizes the Company to photograph the aircraft, engine, propeller, and related components for documentation, quality assurance, training, warranty, insurance, or legal purposes.
20. Entire Agreement
This Agreement constitutes the entire agreement between the Company and the Customer regarding the rental of equipment and the performance of services and supersedes all prior oral or written understandings relating to the transaction. If any provision of this Agreement is held to be unenforceable, the remaining provisions shall remain in full force and effect.
21. Acceptance and Electronic Signature
By checking the box at checkout or otherwise indicating acceptance electronically, the Customer acknowledges and agrees that:
• They have read, understood, and accepted all terms and conditions of this Rental and Liability Policy, and Rental and Service Agreement, in full.
• Checking the acceptance box constitutes a legally binding electronic signature with the same force and effect as a handwritten signature.
• The Customer’s acceptance signifies full and unconditional agreement to comply with all terms contained herein.